Front Office Agent


Requirements

PERSONAL ATTRIBUTES

– Strong written and verbal communication skill in English
– Able to develop rapport with and gain support from Colleagues and Management staff
– Ability to work cohesively with co-workers as part of a team
– Ability to focus attention on guest needs, remaining calm and courteous at all times
– Ability to promote positive relations with all guests and patrons
– Able to exercise good judgment with difficult guests
– Understanding and ability to work in a multi-cultural environment

QUALIFICATIONS

– Post Secondary Education or relevant qualifications in Hotel Management

EXPERIENCE

– Minimum 2 years Guest Relations experience preferably in a four or five star hotel


Leave a Reply

Your email address will not be published.